Paypal become problem for indian users – paypal reversal transactions probs

February 5th, 2010 by arunii Leave a reply »

In the last 3-4 days people facing the reversal transactions from paypal including me  if the transactions were selected as personal payments. It menas Indian Paypal users will no longer be able to send or receive personal payments from Paypal. No official announcements from Paypal regarding this issue . My infolinks payment got reversed today and i do not know is infolinks offer the pay by cheque method.

The mail i got from paypal :

Hello name,

Your payment of  $$$ has been sent back to the sender of the payment.

We reversed this payment because we have stopped allowing personal payments to be sent to or from India.

If this was a payment for a purchase of goods or services, and not a personal payment, then you may contact the buyer and have him or her resend the payment as follows:  (a) click the Send Money tab, (b) select “Goods,” and (c) provide a shipping address.

If this payment was a personal payment such as a gift, then we have requested that the sender find another payment method until we restore personal payments to and from India.

We are trying to resolve this issue as quickly as possible and we’re sorry for any inconvenience.

Thank you,
PayPal

In order to get the reversed transaction amount back to your Paypal account, you need to contact the sender again and request him/them to issue the payment again by following the below steps :

* Click the Send Money tab
* Select Goods
* Provide a shipping address
* Send the money.

Only god knows when the issue will be resolved.

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11 comments

  1. lagnajit roy says:

    It not only Personal Payment, my payment that I raised invoice for services, also got reversed, and bank transfer got delayed.

    I was with Paypal customer service for 1 hour and reaised and invoice with her by selecting Services and my client was with me who paid it then and Paypal CS said now it will not be reversed, but it got reversed yesterday again.

    Got knows what to do now.

  2. Lagnajit Roy says:

    Guys,

    Its a bug and not only Personal even my payment that was made for service (I sent invoice selecting service) got reverted, I spoke to PayPal Customer Service and they say the Bug will be fixed by 9th Feb. But you can ask you clients for an alternate option Xoom. Its good and fast and use coupon code “webxoomremit” to get 100% charge waveof. Have fun!!

  3. Andrew says:

    Unbelievable step taken by Paypal!
    At least they should make a proper announcement before doing this!
    Another discussion here going on!

    http://www.developersolution.com/news-and-general-affairs/top-news-paypal-stoped-payment-india-t-20.html#pid72

  4. Tamil Amuthan says:

    Same payment is reversed twice. Atleast the paypal should not allow these kind of payment from buyer end. They are allowing the payment and later they are reversing it.

  5. Info1 says:

    i got other problem too. i withdraw amount to my bank a/c on 28th jan. Actually it takes 48hrs to reflect in my back account (weekdays only). but still no sign of amount.

    i raised this issue in Paypal help center. i got reply like it takes 5 to 7 days. but no $$ till today :(

    Any Suggestions ?

  6. Farrah says:

    Even worse, they are claiming my bank has rejected the amounts and have charged me $132 in re-conversation fees. What thieves.

  7. Sourish Nath says:

    They took the conversion fees and reverted the withdrawal. jack a**

  8. Leon says:

    I think we all are sailing in the same boat. Transactions getting reversed and withdrawals not reaching bank accounts.

    I remember last year we also had the same problem around the 26th Jan I think, when withdrawals were delay by 15 days.

    Every year there is some problem and we guys end up paying transaction charges / reversal charges / withdrawal charges.

  9. Recent issues with PayPal withdrawals to Indian Banks & more over payments just randomly being reversed back to the senders will have a deep impact on PayPal’s reputation. It raises so many questions like (THIS MIGHT CONTAIN SPOILERS):

    A) Should we trust PayPal in future?
    ANS: ABSOLUTELY NO

    B) Are they really concerned about our Money?
    ANS: ABSOLUTELY NO, After a long period of two weeks we receive an apology letter stating that “We are sorry we goofed up opps!”? and stuff like “Your money just got sacked since this is nothing serious to us we are just doing a drill of playing a game with your hard earned money”?

    C) Is RBI responsible for this?
    ANS: UNQUESTIONABLY MAYBE, So, Question is why this is happening in India and nowhere else? Question is why we are being kept behind curtains and dark? Question is why Moneybookers and other Payment systems are working but PayPal is not? you just want to exclude the RBI out of this since they are least concerned with us. Everyone failed here! RBI off course you cant expect them to give you a comforting truth so a comforting lie should suffice you! And PayPal Ow man no shit a multinational company failing to inform and notify of an issue of this magnitude. That was an AWESOME combination of purely frustrating, destroying & spreading chaos.

    D) So what does PayPal tell us now?
    ANS: “We are sorry, but your valuable to us so please give us another opportunity to goof up and play some more engaging games with your money” and “We just love to make more profits by giving you a pathetic exchange rate”

    D) What now?
    ANS: DTA (Don’t Trust Anyone) Get your sleeves up against them and find your own ways to get paid over any other medium that serves better, communicates better and keep them in plenty. If one fails other should work out.

    Ive let all my clients know about this issue and advised them (in advance unlike PayPal) to switch over to some other Payment system which is reliable, responsible and does the main thing “ACTION” at PAR. The truth will probably be dead and berried RIP about what happened because the shame and disgust they bring upon themselves is apocalyptic now.

  10. YET AGAIN PAYPAL IS STOPPING ELECTRONIC FUNDS TRANSFER BEWARE GUYS……… WITHDRAW YOUR FUNDS NOW!!!!!

    Orig article at PayPal offcourse you gotta take the pain in the rear to find it your self:

    https://www.thepaypalblog.com/2010/07/update-on-paypal-accounts-for-india-users/

    ————————

    Hello Zoe,

    Good morning.

    I wanted to make sure you aware of a notification that was sent yesterday to customer’s in India. I have included the notification below.

    In accordance with regulatory instructions, we would like to notify you about a change in our withdrawal functionality in India starting on August 1, 2010. At present you can request for either an electronic or cheque withdrawal of funds from your PayPal account if you are an India user.

    From July 29, 2010 onwards, you will only be able to request for a cheque withdrawal of funds from your PayPal account.

    While we are working hard to restore the electronic withdrawal service, in the meantime, we are bringing this matter to your attention so that you can plan your future withdrawal activities accordingly.

    To request for a cheque withdrawal:

    1. Log into your PayPal account, click on ‘Withdraw’.

    2. Click on the ‘Request a cheque from PayPal’ link.

    3. Enter the withdrawal amount and select your mailing address, then click ‘Continue’.

    4. Click ‘Submit’ to confirm your request.

    In order to help you with this change and until further notice, we will refund the $5 USD cheque withdrawal fee to you for cheque withdrawals made on July 29, 2010 onwards.

    For any questions, please log into your PayPal account and click ‘Contact Us’ at the bottom of the page.

    We apologize for any inconvenience caused from this change in our withdrawal functionality. We will provide ongoing updates to you here. We thank you for your attention and patience as we work tirelessly to resolve this situation as quickly as possible.

    Please let me know if you have any questions regarding this change.

    Sincerely,

    Carolyn Anderson / Merchant Account Manager
    direct 866-923-3778 / cell 402.960.9871
    fax 303.395.2821
    office hours 7:30 AM – 4:00 PM CST Monday – Friday

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